Terms & Conditions
Welcome to WineYourFood. These Terms and Conditions outline the rules and guidelines for using our website and services. By accessing or placing an order through WineYourFood, you agree to these terms.
1. Service Overview
WineYourFood is an online platform that connects customers with local restaurants and their exclusive food and wine pairings. Orders are processed through our website and fulfilled by restaurants and trusted delivery partners.
2. Eligibility
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You must be 19 years of age or older to order wine.
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Proof of age (valid government-issued ID) is required upon delivery.
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Delivery personnel are Smart Serve certified and may refuse delivery if age cannot be verified or if the customer appears intoxicated.
3. Orders and Payments
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Orders are confirmed only once payment is completed through our secure payment provider, Stripe.
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Prices are listed in Canadian dollars and include applicable taxes unless otherwise stated.
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Restaurants may set specific delivery windows. Orders placed outside those times will be rescheduled.
4. Delivery
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Orders are confirmed only once payment is completed through our secure payment provider, Stripe.
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Prices are listed in Canadian dollars and include applicable taxes unless otherwise stated.
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Restaurants may set specific delivery windows. Orders placed outside those times will be rescheduled.
5. Cancellations and Refunds
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Cancellation requests must be made before the restaurant begins preparing the order.
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Refund eligibility is subject to our Refund Policy (see separate page).
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We reserve the right to cancel any order if requirements (such as legal age verification) are not met.
6. Use of the Website
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You agree not to misuse the website for unlawful purposes.
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Content, images, and materials on WineYourFood are the property of WineYourFood and may not be copied without permission.
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We may suspend or restrict access if misuse is detected.
7. Limitation of Liability
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WineYourFood is a facilitator between restaurants and customers.
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We are not responsible for the quality of food or wine prepared by restaurants, but we work with trusted partners to ensure high standards.
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We are not liable for delays or issues caused by third-party delivery providers.
8. Privacy and Data Protection
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Your personal data is handled according to our Privacy Policy.
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By using our services, you consent to the collection and use of your information as outlined there.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes means you accept the new terms.
10. Contact Us
For any questions about these Terms, please contact:
📧 info@wineyourfood.com